Awards & Testimonials


Complete Property Management Group (Formally Raine & Horne Belmont) have been awarded Western Australia’s Top Property Management Office for 2009 and again in 2010.

Jo Beecroft has been awarded Western Australia’s Top Property Manager for 2009 and 2010, along with Australian Property Manager of the year for 2009 and again for 2010. Jo was also awarded ‘Young Entrepreneur Award” in 2009.

As an independant office, Complete Property Management has been awarded the “Quality Customer Service’ award at the 2012 Belmont Small Business Awards.


ee3* This is the frist time we have had our property managed and it has been so easy and stress free. The service is friendly and very professional. The feedback is excellent – B Grantham

* Kaylia is reliable, great, always responds to calls or emails in a timely manner – R Chadwick

* We just wanted to pass on our thanks for being such wonderful property managers for the past 6 months. Both Candace & Jo have been so helpful, friendly, and efficient to deal with, and should we rent out our property again in the future we will definitely use your services again, and will recommend you to others. I only wish we had switched from our previous property managers years ago! – R Doney

* Your work has been greatly appreciated in the time of having the house rented out. I’m beyond satisfied with the service of your company and can assure you I’ll be recommending Complete PM to any colleagues or relatives who might be in need of your service – B Willoughby

* I find you Jo, to be a very ethical and knowledgable person who is passionate in what she does. you are extremely professional and understanding to the needs of both parties and carry out your duties in a prompt and dilligent manner. I am really impressed by the overall standard of service afforded to me by all the staff. The reception I receive is pleasant and information is passed on to the right person in a speedy manner. I couldnt be more happy. – G Clements

* Thank you to Candace for managing the property so well for us. Not only did you find us great tenants but there was never a problem or any stress involved with renting the unit. You are a credit to your employer and if you ever need a reference please don’t hesitate to ask – L & J Wilson

* Thanks for bein such a fabulous agent to deal with over the years. Both Jo & Candace are a credit to your profession – E Willoughby

* Very professional – you know your “stuff” and dealing with you is ‘hassle free”. Nothing short of brilliant. Very happy and will be happy to recommend and use you again for our next investment. – P Isaacs

* You guys are truly great at what you do – I dont know what we’d do without you – J Little

* I want to thank you and your team, I must say that you are leaders in the property manager field, your attention to your tenants is unparalleled and we have never felt like “just the tenants” as we have with other property managers in the past – H Bradbury

* Thanks heaps. You guys have been awesome to deal with – unlike my other estate agent!!!!! – L McDowell

* Complete Property Management, in particular yourself, have been the best rental agency we have dealt with – S Wallace

* We would like to take this time in saying a special ‘thank you’ for your professionalism and integrity in managing our investment property – I & C D’Roza

* We are very happy so far with your service and look forward to a long relationship with your company. Thank you for keeping us up to date with things, this was a big thorn in our side from previous agents that we had dealt with. Your prompt reply to phone calls or emails from yourself and Jo is also appreciated. It is nice to finally see a company take customer service back to what it used to be – A Hughes-D’Aeth

* Jo’s experience and assurance as we discussed various aspects of the property being managed impressed me – K & L Morris

* Congratulations Jo, how wonderful to be picked out nationally. You deserve it! – L Middleton

* Congratulations Jo on your well deserved National award. Well deserved!! – P Vetten

* I want to thank you guys for managing the property. I think your admin system is great, particularly the year end summary report which I would very handy come tax time. I would definitely recommend Complete Property Management. – J Paetz

* We would like to say thanks. Your communication level recently made the choice to put this property through your office an easy one. Appreciate the way you have returned emails and been cheerfully helpful – T Watson

* We are pleased that they are good tenants as it is a reflection of your good management skills – A & G Dasan

* We have been impressed by Jo’s professionalism and knowledge of the industry. We are happy with the service that we have been receiving – B Johnson

*Thanks for all of your help in managing our property! You’ve been far better than any other property managers we have had over the years. Much appreciated – J Orton

* I would like to thank you for having the residence re-tenanted so promptly: it was pretty much seamless from the previous tenants departure – M Jose

* Please advise Jo of our best regards and so many thanks for all your efforts that you put in to help us get a new property. We truly thank you all, we really and truly appreciate your professionalism and service – Y Saade

* Jo, I never thanked you for leasing me this house, I really love it here and it suits me perfectly. So “Thank You” for your consideration and the no nonsense way it was leased – T Gibbs

* Thanks for the joy in receiving chocolates from ‘my saviours’!! I am the one who should have sent it to you to say thank you for everything you did – G Rogerson

* I just wanted to say ‘thank you’ for the work you are doing for us with our investment property. We have had some nightmare property managers in the past and you seem to be a real breath of fresh air – M Tong

* The service I have received has been excellent – K Brady

* Your receptionist was fantastic in getting everything I needed straight away… just wanted you to know I was very impressed with how helpful she was! Really helped me out – C Bolton

* Jo is very efficient, communicative and knows her business. Cant fault the service in anyway – P Isaacs

* Jo Beecroft is very professional at her job and we fully trust her to manage our property – J & C Mills

* Thanks for the great job your team has been doing looking after our rental property. Everyone I speak to is very impressed with how well our property is managed – I White

* I met with 3 other Property Manager when renting out my property. Jo was the only one who turned up on time! She was pleasant, helpful and took me through all the details. The process of finding a tenant has resulted in a very easy and hassle free experience. Thanks Jo! – R Milne

* Thank you for your kindness and understanding when we were in Perth and thank you for your assistance when we had to leave – D Smith

* Thank you for your dedicated professionalism and management. It is greatly appreciated. We hope to rent through you again in the future – C Soo

* We loved being engaged in the process to explain what was on offer and following through with equal enthusiasm – N & M Hardy

* I have to say it is very satisfying that we have an excellent Property Manager looking after our rental, we are not used to having such feedback and follow up, although it is waht I would expect. It has taken us a long time to finally get on to a decent Real Estate company who actually kows how to run and look after rental properties. Thanks again and keep up the great work. Appreciated. – A Hughes Deth

* Excellent, thanks again, my awesome rental agent lady person – S Carthew

* We are very pleased, confident & have trust. We do not have to worry about the condition of the property. Jo’s blood is worth bottling! – V Lloyd

* You’ve made it way too easy for us Jo, thanks again! – C Anagnostakis

* Thank you for all the hard work you do for us and our tenant. Your a real help and we appreciate you. – A & W Bagust

* Thanks very much and most importantly, thanks for being a great company to deal with. Many thanks from a happy client – J Mirco